Contact HtmlDrag

Contact HtmlDrag

If you need help with your HtmlDrag account, credits, subscription, payment, HTML export, editing workflow, or product features, you can reach us through the channels below.

Email Support

[email protected]

Use this email for product support, account issues, membership activation problems after payment, credit issues, bug reports, feature requests, and business inquiries.

What to Include

• Your account email
• The page or feature you were using
• A short description of the issue
• Screenshots, exported HTML files, or steps to reproduce when relevant
• For payment or membership activation issues, please include the order ID, payment provider, payment time, or receipt screenshot so we can verify it faster
• For visual or editing issues, browser and device information can help us reproduce the problem

In-App Feedback

If you are logged in, you can also submit feedback through the Feedback page so we can follow up with better account and context information.

Follow HtmlDrag

You can visit our official Product Hunt page for the product overview and launch information.

You can also follow the official HtmlDrag Facebook page for product news and public updates.

For more direct product thoughts and the latest progress, you can also follow the founder on X.

Response Time

We usually reply within 1-3 business days. Account, payment, or complex editing issues may take longer to investigate.